A British Man's Take on Debt, Saving & Investing


Automatic Credit Card Limit Increases 3

Posted on July 30, 2011 by Lee

If like me, you had a vague recollection of something happening about automatic credit limit increases at some point in the recent past when you read the title of this post, you’d be right. But what was it that changed, specifically? Can you remember?

Good. It’s not just my memory that is failing in my mid-20′s old age then!

I had a letter from Barclaycard today sporting the bold headline “Important news about your Barclaycard credit limit”, which immediately filled me with a minor sense of dread, and a great deal of curiosity. Were they moving it down? Why would they do that (other than “because they can”, of course)? Not that a reduced credit limit would annoy me for any particular reason other than a feeling of them casting a minor slight on my character.

My Assumption

I didn’t think they’d be moving it up, because they weren’t allowed to any more, were they?

But it appears I was wrong; both in my assumption that they’d be reducing my credit limit and in they can’t just put up your limit randomly. The next line (in considerably smaller print I might add) quietly whispered “Good news, from 2 September 2011 your credit limit will be increased from £x,xxx to £xx,xxx.

After I had picked my jaw up off the floor, I began a Google hunt with ideas floating through my mind that they couldn’t do this. I remember Martin Lewis over at Money Saving Expert campaigning to ban just this very practice. And I further recalled, or so I thought, that he’d been successful?

So just what were Barclaycard playing at?

The Reality

Having done a lot of digging, the result (taken from a leaflet PDF published by The UK Cards Association) seems to be that I was half right. Credit Card companies can still randomly increase your credit limit if they choose, but they must notify you separately from your usual statement letter, and give you at least 30 days in which to decline the offer. This is still therefore an “opt-out” method rather than “opt-in”, so far from ideal.

Currently they can say “Hey, you… your credit limit is going up. Well done! If you don’t fancy it though, ring our premium rate number”. Who will bother to not accept it? I think I’d prefer them to write to customers and say “Hey, you… you’re eligible for a credit limit increase. If you want it, give us a shout”.

But I suppose in the grand scheme of things, this wouldn’t earn them nearly as much profit and that’s what credit card companies are all about at the end of the day.

Remember, credit card companies are not your friend! But thanks for the increase anyway.

My Final Credit Card Payment Coming Due 0

Posted on October 16, 2009 by Lee

Today is a feel good day. The last remaining credit card I have with a balance has been set to “pay in full” as of next month.

Come the 9th November I will be credit card debt free!

The little checkbox on my online account will never again move from the “pay in full” position it is now sitting at.

I vow, here and now, to myself and the millions upon millions of people who have Internet access, I will never ever ever pay another penny in credit card interest.

Ever.

Thank you Barclaycard for the balance transfer you gave me in January, and I am sorry I didn’t fall for more than one of your entrapment methods along the way. When I took out the card in January I was duped into purchasing Card Protection that basically covers fraud, loss, holiday cash advances if you get stuck and so on. Live and learn.

I didn’t fall for your 0% interest on purchases that only lasted for the first 3 months. I didn’t fall for your balance transfer cheques you sent me (twice!). I didn’t fall for the 0% ‘deal’ you offered me at month 6 for 0% on just one month of purchases (that would have cost me a fortune unless I had paid off the entire balance afterward – nuking the 0% transfer in the process).

Nice try, but you will have to be content with the £8 of interest you have earned from me. It is the only interest you will ever earn from me, so do not spend it all at once. Can I suggest you put it into a savings account?

Compound interest is your friend!

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Beware The Balance Transfer Cheque 3

Posted on September 11, 2009 by Lee

The postman dropped the usual rainforest through the door this morning and after sorting the wheat from the chaff, I was left with my LoveFilm DVD delivery, my PC Pro subscription, a Vision Express money-off voucher and something from Barclaycard.

It’s a bit early for my credit card statement, so I ripped it open wondering what they wanted. Within was a letter and attached, 2 cheques.

The Offer

“Hello Mr Five Pence Piece,

Your Barclaycard is ideal when you need to buy something. We can also help you manage your finances with a 0% balance transfer offer (a 2.5% handling fee applies). Moving balances from your other cards to your Barclaycard could reduce the interest you pay and make managing your money easier.”

Sounds pretty good so far, doesn’t it? No hard sell, and they’re offering to save me money.

“Here’s how it works.

0% interest until March 2010 (a 2.5% handling fee applies). [...] Any outstanding balance after your March 2010 statement will go back to your standard purchase rate of 12.9% p.a.”

Where’s The Catch?

Still struggling to see the catch? Well, based on what is written in the letter and copied above, there isn’t one. Transfer a balance, pay no interest on it until March 2010 for just a 2.5% one off fee. If you manage to pay it off before or by March, then it’s 0%. Have a little bit left after that, they’ll charge you your standard purchasing rate on the remaining balance.

That really could save you money off of other cards, so what’s the problem?

Check the Small Print

Flipping over the letter to the small print on the back, my eyes fell on the ‘Allocation of Payments’ section. Here it is:

Payments you make are applied in the following order:

  • Default Charges and interest on Default Charges
  • Promotional Balances (if you have more than one promotional balance your transferred balances are paid before promotional purchases, then open ended offers first, then lowest rate first, then oldest offer before newer)
  • Interest and other charges
  • Standard balance
  • Cash balance and Barclaycard cheques (unless there is a promotional rate).

Confused? Don’t worry; that’s the idea.

Picture the Scene

I’m going to use Selina again, my imaginary friend from the Dig Yourself Out of Debt series. I’m sure she won’t mind too much.  As we know, she has 2 credit cards; One has a £5,000 balance at 14.9%, and another with a £1,000 balance at 24.9%.

Her new Barclaycard for which she’s just received these cheques didn’t have a promotional rate to begin with, but she had been using it on and off to buy stuff she needs when she runs out of cash towards the end of the month before learning how to be more sensible and start digging herself out.

The purchase rate on her Barclaycard is 6.9% (non-promotional) so carrying a balance wasn’t that big of a deal to her, and her balance currently stands at a not too terrible £500. The minimum payment is just £10 and each month it costs her around £2.50 in interest.

A little knowledge is a dangerous thing. She’s just caught the money saving bug, so decides she’d be far better off by transferring her expensive £1,000 balance (at 24.9%) onto her Barclaycard, and paying it off before March 2010. She writes the cheque, and puts it in the post.

Job done. It cost her £25 to transfer her £1,000 balance (remember that 2.5% ‘handling fee’?) but she is saving £20 every month in interest fees from the old card.

So far, so good.

It’s Behind You!

Seen where this is going yet? Selina rumbles along paying off amounts she can afford each month. Sometimes more than the minimum, but never the maximum amount as she cannot afford anywhere near that. She feels good knowing that she is spending out less money than she was, even if it takes here longer than March 2010 to pay it all off.

But is she really?

The minimum payment hovers around the £70 mark. Sometimes she pays up the minimum, sometimes she stretches that to £100. Here’s the problem: From the list of the way payments are applied above, Selina is currently paying off her balance transfer. This might well be at 0%, but she is still accruing interest on her ‘old’ £500 balance from purchases, and will continue until she pays off every last penny of the balance transfer!

I’m still wondering if a balance transfer cheque (if not paid off in full by the time the promotional rate expires) reverts to the “Cash balance and Barclaycard cheques” section of payment allocation. If they do, then they’ll sting you for even more interest while you then pay off your standard balance – it’s not terribly clear (and isn’t that just the point).

Imagine how much worse this would be if she’d taken a cash advance before doing the transfer. With it’s 3% fee and 28.9% interest rate, she’d accrue interest on that as well as her old £500 balance month in, month out. The only way she could stop paying interest is to stump up £1,500 in one go and pay off the card in full.

Credit Card Companies Are Not Your Friend

Despite the friendly wording of their letters (if you’ve not been naughty at least), they are not your friends. They are businesses, and businesses are out there to do one thing: make lots and lots of profit for themselves and their shareholders.

I may appear to be picking on Barclaycard but rest assured all credit card companies are the same. It’s just they’re the first this year to have sent me any so were timely cannon-fodder.

So what did I do?

Putting Selina back in her room – after all the cheques were mine not hers in reality – what did I do with them? I already have a promotional balance transfer on my card, and no purchases. I don’t have another credit card with a balance that isn’t paid in full every month, so I put them in the shredder.

To truly and safely benefit from this 0% deal, my Barclaycard would have to have a balance of £0.00.

To stay safe and get the most out of your credit card, stick to one promotion at a time, and don’t mix when it comes to purchases and balance transfers. If you have a card you got for a balance transfer, do not spend on it. Do not draw cash out on it. Freeze it in a block of ice and keep it in the freezer if you don’t trust yourself.

One thing is for sure – mixing standard and promotional rates will quickly make you poor and that’s what they want. The more you’re a slave to credit, the more profit they make.

Don’t fall for it.

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